Privacy policy
Last updated December 15, 2025Introduction
Synclify respects your privacy and protects your personal data. This policy explains what we collect, how we use it, and the choices you have. We collect only what we need to run the product you signed up for.
Data moves only as far as the feature you use requires.
Data we collect
Information you give us
- Account: your name, email address, password, and billing details.
- Profile: avatar, bio, links, and your marketing preferences.
- Content: captions, images, videos, and comments you create or store in the app.
Information we collect automatically
When you connect an Instagram account, we read public follower counts, comments, engagement metrics, and API responses through Meta's Graph API.
How we use data
We use your data to run the features you pay for: scheduling your posts, training AI tools on your tone of voice, processing billing through Stripe, and monitoring performance so the service stays reliable.
Security
We encrypt your data with AES-256 at rest and TLS 1.3 in transit. Access to production databases is limited to a small set of engineers using hardware security keys. No system is perfectly secure, but our controls meet recognized enterprise standards.
Your rights
You can access, edit, download, or delete your data at any time. Choosing delete in Settings > Danger Zone removes your account and history across our systems within 72 hours. This action cannot be undone.
Contact
For data deletion requests or privacy questions, email privacy@synclify.ai.